Privacy Policy

 

1. Introduction

Flinderstore (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, billing/shipping address, phone number.
  • Order details: products purchased, payment information (processed securely via third-party providers, never stored by us).
  • Account details: if you create an account, we collect your login credentials.
  • Website usage data: IP address, browser type, pages visited, and cookies for site performance and analytics.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your order, account, or inquiries.
  • Improve our website, products, and services.
  • Send promotional emails (only if you have opted in).
  • Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers (e.g., payment processors, shipping companies, IT support).
  • Legal authorities if required by law or to protect our rights.

All third parties are required to handle your data securely and in line with this policy.

5. Cookies & Tracking

Our website uses cookies to:

  • Ensure basic site functionality.
  • Analyze traffic and improve performance.
  • Personalize your shopping experience.

You can manage or disable cookies in your browser settings, but some features may not work properly.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal data.
  • Request deletion of your data (subject to legal retention requirements).
  • Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at support@flinderstore.com.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax regulations).

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. The “Last updated” date indicates the latest version. Continued use of our website constitutes acceptance of these changes.

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Australia, the courts of New South Wales, Australia.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:
support@flinderstore.com

 

 Last updated: September 1st, 2025